Call back request
POST
/3p/agent
Production
Use this API to create a callback ticket automatically in Flyfone by sending customer details and selecting a campaign. Flyfone will generate a ticket and assign it to agents based on the campaign’s workflow and routing rules — no dialing is triggered from this request.
Parameters
Customer name*
Enter customer name
Customer phone number*
Enter phone number
Preferred callback time*
Select a time
Note
Enter notes (optional)
Campaign to auto create ticket*
Select a campaign
Only campaigns with “Add Ticket from API” enabled are available.
Result
Not executed
Click Try it out to run this request and see the live production response.